Useful information before starting a project.
Share a product reference, quantity and target delivery date. Our team will reply with practical next steps.
01What is the minimum order quantity?+
MOQ varies by material and process. Each product page shows a reference MOQ; custom projects are confirmed after reviewing the specification.
02Can I order a sample?+
Yes. Sample cost and lead time depend on whether you select an existing item or require a new custom sample.
03How long does production take?+
Typical production is 25–55 days after sample approval. Complex custom programs may require additional time.
04How is freight calculated?+
Freight depends on volume, weight, destination and transport method. We confirm a suitable option before shipment.
05What files are needed for custom branding?+
Vector artwork is preferred. PDF, AI and high-resolution reference files can be attached to the inquiry.
06Do you support Japanese communication?+
Yes. Product, policy and inquiry communication can be handled in Japanese.